1. What forms of payment can i use?
We offer multiple payment methods:
- Credit/Debit Cards (via Stripe – VISA, MasterCard)
We do not accept cash on delivery or bank transfer.
2. Do the prices include GST?
Lifewinners Organic & Fine Foods is a non-GST registered company, thus prices do not include GST.
3. How do I know that my order is confirmed?
A confirmation email will be forwarded to you via email from us within the next 5 minutes upon submitting of your orders from our website, If you do not receive the auto generated email, please check your junk mails.
5. How can I cancel/change my order?
Orders cannot be changed or cancelled once confirmed.
6. What if an item/items that I have ordered is out of stock?
We will inform you in the event an item is out of stock and deliver the remaining items that are in stock. We will refund you for undelivered items.
7. Can I buy from this website without an account?
Yes! You can checkout your order as a guest on our website without an account. After adding your items to the Cart, simply go to Checkout and continue to add in your Billing, Shipping and payment information to complete the process.
8. What is the delivery schedule?
Delivery is on Monday to Friday. Order will be delivered around 3 days after payment is received. Cut off is at 2pm. All orders received beyond the cut off time is considered as next day purchase.
9. What are the charges for home delivery?
Lifewinners Organic & Fine Foods will not be liable for any delays in its delivery service, if the delay was caused by reasons beyond its control.
10. Can I place a bulk order?
Yes, we are happy assist you in placing corporate/bulk orders. Kindly contact us via email or our hotline (6276 6535) for more assistance.
1 Senoko Avenue, # 01-02 & 01-03
Tel: +65 6 276 6535
Fax: +65 6 276 6545